IBMC stands as a prominent Business Management Consulting Company in Indonesia, dedicated to propelling business achievements. With a strong presence in the Indonesian market, we offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses.
Currently we are helping our client, a company based in Bali looking for a Technical Support Engineer and will be managed directly under IBMC
Responsibilities
- This job opening is for remote work and requires working hours according to Pacific Standard Time (PST)/Time zone in Los Angeles, CA, USA (GMT-8)
- Response to technical inquiries, issues, and requests
- Resolve technical problems and questions related to our products and services
- Maintain accurate and up-to-date records of customer interactions, issues, and resolutions
- Deepen your knowledge of our products and services to better serve consumers
- Give our internal team of engineers ongoing input to help develop our products based on the customer’s demand