It's a service focused on analyzing and improving your business operations to make them more efficient and effective.

We rigorously assess language skills to ensure our hires can effectively communicate with your global customer base.

Yes, we ensure our hires can manage a range of queries, including technical support, depending on your business needs.

Yes. All documents we provided so far will be provided in both English and Bahasa Indonesia.

Yes. The documents will be prepared based on current Indonesian employment laws and regulations applicable to the prior agreed scope.

Yes, to the extent relevant to the agreed scope. We will review your existing documents, where provided, and identify any gaps or recommended changes in relation to the document package being prepared for the client.

Up to two (2) rounds of review and revisions are included.

All documents will be delivered in editable Google Docs format and shared with the client through a Shared Drive for future use.

The full document package will be delivered within one (1) business day after payment has been received for the available template and maximum three (3) working days all required information has been provided by the client for customized documents.

Yes, upon request. After the documents have been delivered and reviewed by your team, we can arrange a walkthrough call to explain the purpose of each document, when it should be used, and answer any questions regarding its implementation.

Minor adaptations for individual employees (such as employee details, position, salary, reporting line, or department) are included. Requests involving new clauses, significant policy changes, or additional custom documents beyond the agreed scope may be subject to an additional quotation.

No. This engagement covers the preparation of HR documentation only. Any registrations, government submissions, or statutory notifications required by Indonesian authorities fall outside the scope of this service and can be provided separately under our separated Services

We monitor developments in Indonesian employment regulations and will notify our clients of any significant regulatory changes that may affect their HR documentation. If updates to the documents are required as a result, we will discuss the necessary revisions with you. Minor updates may be provided as a courtesy, while substantial revisions or redrafting may be quoted separately depending on the scope