IBMC is a leading Business Management Consulting Company in Indonesia, dedicated to driving business growth. With a solid presence in the Indonesian market, we provide a wide range of services designed to address the unique needs of both local and international businesses.
We are currently assisting our client, a company based in Bali, in finding an Account Executive. This position will be directly managed by IBMC.
Responsibilities
- Regular status updates in clients’ channel (Monday & Thursday) and whenever there’s an immediate announcement
- Regular client’s status for client and account management channel (Tuesday & Friday)
- Meetings: Attend all meetings and create the meeting minutes of it
- Follow up: Acknowledge all messages from all clients and partners and provide updates both on Slack and WhatsApp
- Daily customer document status update
- Ensure acquiring broker/platform credentials from respective partners on behalf of clients
- First responder that we receive client’s message
- Channel creation for client needs (across teams and/or partners)
- Invoice follow-up
- Internal confirmation during launch date
- Client confirmation during launch date