IBMC is currently hiring a System Administrator for one of our sister companies operating in the SaaS industry. This role is ideal for someone who enjoys managing systems, supporting internal teams, and continuously improving workflows through technology.
As a System Administrator, you will play a key role in maintaining the stability, security, and efficiency of our internal tools and systems, while supporting a growing, fast-paced team.
Key Responsibilities
System Administration & Maintenance
- Administer, configure, and maintain internal tools such as Slack, Jira, Confluence, Tability, Google Workspace, SignNow, Fireflies, Metabase, and Triple Whale.
- Manage user accounts, roles, access permissions, and security policies across all systems.
- Ensure system availability, performance, and reliability by proactively identifying and resolving technical issues.
- Support onboarding and offboarding processes, including tool access and system setup.
Technical Support & Collaboration
- Provide technical support to internal teams, including troubleshooting access, configuration, and usage issues.
- Collaborate with cross-functional teams to improve workflows, integrations, and tool adoption.
- Document system configurations, processes, and best practices in Confluence.
Monitoring & Compliance
- Monitor system usage, security alerts, and compliance with internal IT policies.
- Assist with system audits, upgrades, and evaluations.
- Manage hosting and domain-related configurations, including Hostinger.
Process Improvement & Automation
- Identify opportunities to streamline workflows and optimize system integrations.
- Support automation initiatives to reduce manual operational tasks.
- Maintain accurate documentation and provide guidance or training to team members when needed.